We work with production partners worldwide — Canada, China, and Europe. Depending on various factors, your bag is produced and shipped from one of these locations.

No animal dies for your bag. We only use materials that don't harm animals. And to avoid overproduction, every bag is made to order — your bag is created when you order it.

Absolutely. Every pattern works with every model. If you see a print you love but want it on a different bag, just reach out — we can make it happen.

We'd love to help if you're not happy with your order. Please contact us first. We accept returns within 14 days of delivery. You cover the return shipping costs.

No. All our bags come with free worldwide shipping — no customs fees, no import duties, no surprises.

10-15 business days worldwide. Express with 4-7 business days possible. Just contact us before purchasing.